GUARANTEE POLICY

1. GUARANTEE

1.1 Product Warranty

Ayb Mechatronics guarantees that all products sold are as described and free from manufacturing defects for at least the duration of the manufacturer’s warranty period.

This guarantee does not apply if the product is used contrary to the manufacturer’s instructions, improperly installed, modified, or subjected to misuse, neglect, or unauthorized repair.

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1.2 Buyer Responsibility

It is the buyer’s responsibility to inspect products upon receipt and report any suspected defects, damage, or issues to Ayb Mechatronics as soon as reasonably possible.

Failure to report issues within a reasonable time may affect eligibility for warranty support.

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1.3 Liability Disclaimer

Ayb Mechatronics shall not be held responsible for any indirect, incidental, or consequential costs, losses, or damages incurred as a result of a defective or faulty product, including but not limited to installation costs, labor charges, or operational downtime.

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2. WARRANTY CLAIMS

All warranty claims must be supported with relevant proof such as:

• Order details or invoice
• Description of the issue
• Photographic or video evidence if requested

Ayb Mechatronics reserves the right to inspect the product before approving any warranty action.

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3. WARRANTY RESOLUTION

Depending on the assessment, warranty claims may result in:

• Repair of the product
• Replacement with a new or equivalent item
• Partial or full refund (if applicable)

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4. EXCLUSIONS

This guarantee does not cover:

• Normal wear and tear
• Improper installation or usage
• Damage caused by external factors (accidents, power issues, environmental conditions)
• Unauthorized modifications or repairs

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5. CONTACT INFORMATION

For warranty-related inquiries, please contact us:

Email: __________________________
Phone: __________________________
Address: __________________________